Onboarding

Each of the packages we offer has an onboarding flow which looks like this.

Pebble

For small businesses with 1-2 employees who are just starting out.

  1. We discuss your requirements (phone / email)
  2. You complete the onboarding form
  3. We issue a quote and a project proposal
  4. You approve the quote and project proposal; return signed copies.
  5. We receive content from you
  6. Purchase domain & hosting 
  7. We build the website
  8. We place the content on the website
  9. We train you to edit the site
  10. We invoice you

Gemstone

For slightly larger businesses with a bigger budget and more complex requirements.

  1. We discuss your requirements (phone / email)
  2. You complete the onboarding form
  3. We issue a quote and a project proposal
  4. You approve the quote and project proposal; return signed copies.
  5. We schedule the information strategy workshop together
  6. Hold information strategy workshop
  7. We take photos of your business if required
  8. Purchase domain & hosting 
  9. We build the website, including SEO
  10. Design logo
  11. We place the content on the website
  12. We train you to edit the site
  13. We invoice you

Jewel

For businesses needing social media and e-commerce integration.

  1. We discuss your requirements (phone / email)
  2. You complete the onboarding form
  3. We issue a quote and a project proposal
  4. You approve the quote and project proposal; return signed copies.
  5. We schedule the information strategy workshop together
  6. Hold information strategy workshop
  7. We take photos of your business if required
  8. Select e-commerce solution
  9. Purchase domain & hosting 
  10. We build the website, including SEO
  11. Integrate e-commerce solution
  12. Design logo
  13. Place content on website
  14. Automate social media
  15. We train you to edit the site
  16. We invoice you

If the packages listed above are not quite what you’re looking for, or you are not sure what you need…

Get in touch to discuss your requirements

Get in touch

Choose

Audit

  1. We discuss your requirements (phone / email)
  2. You complete the audit onboarding form
  3. We issue a quote and a project proposal
  4. You approve the quote and project proposal; return signed copies.
  5. We conduct the audit
  6. We email the report and recommendations to you
  7. We invoice you

Audit + tune-up

  1. We discuss your requirements (phone / email)
  2. You complete the audit & tune-up onboarding form
  3. We issue a quote and a project proposal
  4. You approve the quote and project proposal; returns signed copies
  5. We conduct the audit
  6. We email the report and recommendations to you
  7. You prioritize items for us to work on
  8. You provide access to your website
  9. We fix the issues identified in the audit
  10. We invoice you

User journeys workshop

  1. We discuss your availability and requirements (phone / email)
  2. You complete the onboarding form
  3. We issue a quote and a project proposal
  4. You approve the quote and project proposal; return signed copies
  5. You provide a room for the workshop (or we agree to do it over a video call)
  6. We deliver the workshop on the date agreed
  7. We invoice you

Custom task

  1. We discuss your requirements (phone / email)
  2. You complete the custom task onboarding form
  3. We issue a quote and a project proposal
  4. You approve the quote and project proposal; return signed copies
  5. You provide access to your website
  6. We complete the custom task within the agreed timescale
  7. We invoice you

Ready to chat?

Ready to discuss a project you’d like us to build for you?

Contact us